Shipping policy
Last updated: September 2026
This Shipping Policy explains how we process and deliver orders placed on the Gokul Keys website. By placing an order with us, you agree to the terms outlined below.
1. Order Processing
Once your order is placed and payment is confirmed, we begin processing it. Orders are typically processed within 1-2 business days, excluding Sundays and public holidays. You will receive a confirmation once your order has been shipped.
2. Shipping Charges
- We offer free shipping on all orders above Rs. 749/-.
- Orders below this amount may be subject to a shipping charge, calculated and shown at checkout before you complete your purchase.
3. Delivery Timelines
Delivery times may vary depending on your location and courier service availability. While we aim to deliver orders as quickly as possible, timelines are estimates and not guaranteed, as they may be affected by courier delays, weather conditions, regional restrictions, or other circumstances beyond our control.
4. Order Tracking
Once your order is shipped, you will receive tracking information (where available) so you can follow your shipment's progress until it reaches you.
5. Shipping Address
Please ensure that the shipping address and contact number provided at checkout are accurate and complete. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
6. Delayed or Lost Shipments
If your order has not arrived within a reasonable time frame, please contact us with your order details, and we will work with our courier partner to investigate and resolve the issue.
7. Damaged Shipments
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging, so we can assist you further.
8. Areas We Ship To
We currently ship within India. If you are located outside India and wish to place an order, please contact us to check availability.
9. Changes to This Policy
We may update this Shipping Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
10. Contact Us
If you have any questions about shipping or your order, please contact us at:
Gokul Keys
Address: Vip Circle, Uttaran, Motavarachha, Surat, Gujarat, India - 394101
Email: gokulkeyshop88@gmail.com
Phone: +91 9561623908